Past Projects

IT Project Management

CRM/ERP Implementation

IT Infrastructure Design

Business Process Analysis

Disaster Recovery

Network Amalgamation/Consolidation

Application Development

Past Policies and Procedures Projects

  • Privacy Information Acts: Generated the Case Study on the business implications of pending and existing Privacy Information Acts for the Long-Term Care Health industry in Canada. Created IT Policies and Procedures covering Security, Anti-Virus, Storage and Backup, and, Internet and Email usage, in compliance with Federal and Provincial Information Acts.

  • Enterprise Content Management: Evaluated, selected and managed the implementation of a Web-Based Document Management System and initiated policies and procedures for content management.

  • Corporate Email Standardization: Project Managed the Standardization of Corporate Email systems for 1800 users and 200+ locations across Canada and the US.

  • Centralized IT Helpdesk Department: Created the Business Case for a centralized IT Helpdesk department. Hired staff and implemented Remedy's Magic Service Desk web-based application. Developed and issued IT Helpdesk related Policies and Procedures.

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